How to Find the Serial Number of Your Sony TV from the Menu
If you need to find the serial number of your Sony TV for warranty, service, or other purposes, you can do so from the menu without having to look at the back or bottom of your device. The serial number is a unique 7-digit code that identifies your specific TV model. Here are the steps to find it from the menu:
On the supplied remote, press the HOME button.
Select System Settings or Product Support.
Select Customer Support or System Information.
Select Product Information.
You will see the model name and serial number of your TV on the screen.
If you have an Android TVâ or Google TVâ, you can also find the model name and serial number in the About section of the Settings menu. For more details, visit this article.
If your TV is mounted on the wall and you cannot access the product sticker on the back or bottom of your device, you can use a small hand mirror and your mobile phone to take a picture of the label in the mirror. For more details, visit this article.
Source: Sony USA, Sony UK
Why is the Serial Number of Your Sony TV Important
The serial number of your Sony TV is not just a random code. It has several purposes and benefits for you as a customer. Here are some of the reasons why you should know your Sony TV's serial number:
It helps you register your warranty. When you buy a new Sony TV, you may be eligible for a limited warranty that covers certain defects or malfunctions. To activate your warranty, you need to register your TV with Sony using the serial number. This way, Sony can verify your purchase and provide you with the appropriate service and support.
It helps you get repairs or replacements. If your Sony TV has a problem that is covered by the warranty, you need to provide the serial number to request a repair or replacement. The serial number helps Sony identify your specific TV model and the parts or components it needs. It also helps Sony track the repair history and status of your TV.
It helps you get updates or recalls. Sometimes, Sony may release software updates or recalls for certain TV models that have issues or bugs. To check if your TV is affected by these updates or recalls, you need to enter the serial number on Sony's website. This way, you can download the latest software or get notified of any safety instructions.
It helps you prevent theft or loss. If your Sony TV is stolen or lost, having the serial number can help you prove your ownership and report it to the authorities. You can also register your serial number with third-party services that can help you locate or recover your TV.
As you can see, the serial number of your Sony TV is more than just a number. It is a key to access various benefits and services from Sony and protect your TV from potential problems. Therefore, it is important to keep your serial number in a safe place and use it whenever necessary.